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If you have already backed up personal files or you do not want to back up personal files, select Recover without backing up your filesand then click Next. Read the on-screen information, and then disconnect any connected devices and cables, such as Personal Media Drives, USB drives, printers, and faxes. Recover without affecting your files using HP Recovery Manager You can refresh your computer without affecting your personal files and applications.

If the size of the OS partition usually C: Select Newthen click Multi-String Value. Click the Software – Multimedia and Software – Solutions categories and look for any available recording software updates for example: Please try again shortly.

Use the arrow keys to navigate to the System Configuration screen. If a LowerFilters value is listed on the right side of the Registry Editor window, select the LowerFilters value and press the Delete key.

Use the following steps to reinstall the drive in Device Manager and to determine if Windows is able to recognize the drive. Scroll down to Related settingsthen click Programs and Features. Right-click the drive name and select Enable. Beginning inRecovery Manager does not come preinstalled on computers with Windows Press the Enter key to select an item and open a submenu. From the Start screen, type recovery managerand then select HP Recovery Manager from the search results.


Right-click the new LowerFilters value and select modify. The software results page for your computer displays with the operating system selected. Do not click Cancel. Press F10 to accept the changes and exit or use the left arrow key to select the Exituse the down arrow key to select Exit Saving Changes and then press Enter to select Yes.

If HP Recovery Manager opens and one or both of the following options are the only ones available, you can restore your system with the Microsoft push-button reset.

Depending on the version of Windows, the following screens might appear slightly different. The Virtual Agent is currently unavailable. Failure to backup your files results in the loss of files and information that you do not want to lose.

Things you should do after performing a recovery. If you want to back up your personal files, follow these steps to create a backup.

HP Notebook x2 – 10-p018wm Product Specifications

Press F10 to accept the changes and exit. If you are using a recovery USB drive: Use the down arrow key to select Secure Bootpress Enterand then use the down arrow key to modify the setting to Disable and press Enter.

To reset the drive, follow these steps:. To access the BIOS, turn off the computer, then restart using the following steps:.

Use the HP recovery process to install the original drivers and software that came with your computer.

HP PCs – Performing a System Recovery (Windows 10) | HP® Customer Support

If the drive test fails, the drive needs to be replaced or the computer needs to be serviced. Modify your browser’s settings to allow Javascript to execute. Asia Pacific and Oceania. In Windows, search for and open 0110. Do not disconnect the monitor, keyboard, mouse, or power cord.

Use the following steps to access the BIOS:. If the USB drive is not removed, the recovery process reboots to the first recovery screen and starts over. Recovery when Windows 10 does not start correctly If Windows 10 does not open correctly, perform the following steps to recover the computer:.


Types of system recovery Your computer might have three types of System Recovery available, or it might have only two. Recovery Manager scans the computer for storage devices.

Please be aware that all data on the selected USB flash drive is lost after the recovery media is created.

HP PCs – CD/DVD Drive Is Not Detected (Windows 10, 8)

Use the steps in Software for burning discs does not recognize the drive to make the disc burning software detect the drive. If a Let’s identify your product to get started page displays, select your computer type, type the model name of your computer, and then click Submit.

If Windows does not recognize the drive, repeat the steps to check the drive name in Device Manager to see if the drive name appears in Device Manager and troubleshoot disc burning software if needed. To perform a recovery on your computer with Windows 10 using one of the following methods:.

Proceeding without backing up your files results in lost files and information. Wait until the computer fully shuts down, then disconnect the power cord from the computer. Do not interrupt the backup process. Asia Pacific and Oceania. If the drive name still does not displayreplace the cable, the drive, or have declraatie computer serviced.

Not all options are available on all models and configurations. For best results, the computer should not be connected to the Internet. The option should be Factory Reset.